Inside Sales Representative

Job Description

Job Description

Job Overview
We are seeking a motivated and results driven Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for engaging with potential customers, promoting our product & technology solutions, and driving sales growth. This role requires excellent communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. Proficiency in IT technology and experience in outbound calling are essential for success in this position.

Duties

• Conduct outbound calls to prospective clients to generate interest in our technology products and services.
• Utilize warm calling techniques to follow up with leads and nurture relationships.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Collaborate with the sales team to develop strategies for increasing market penetration and achieving sales targets.
• Proactively identifies, qualifies, and processes new and existing customer leads or current customers with low activity.
• Accountable for achieving overall revenue/profit/share objectives through active selling and operational execution within assigned customers.
• Manages and oversees the sales process for assigned accounts and develops a robust pipeline to drive ongoing sales opportunities.
• Stay informed about industry trends and product knowledge to effectively convey value propositions to potential clients.
• Meeting regular sales targets and coordinating sales projects.
• Performs various other tasks and special projects as directed by manager.

Experience

• Previous experience in hardware technology sales is preferred.
• Strong customer service skills with the ability to build rapport quickly over the phone.
• Experience in outbound calling, including cold calling techniques, is essential.
• A proactive attitude towards learning and adapting to new sales strategies is a must.
• Knowledge of IT Technology is preferred.
• Must be self-motivated, driven and have great work ethic.
• Proficient in Microsoft (Excel, Word, Outlook).
• College degree preferred.
• A solid technical background.
• Sales skills.
• Sound judgement and good business sense.
• Analytical and problem-solving skills.