Sales Associate - Part-Time - Mission Park

Sales Associate Part-Time

Location: 2020 Wyatt Drive, Ste 110, 95054

Job Type: Part-time, early mornings, nights, weekends, holidays

Pay: $19/hour + bonus

West Coast Fitness is a leading franchisee of Orange theory Fitness with 50+ studios in Los Angeles, San Francisco’s Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We focus on our amazing and talented team and emphasize the 3 Cs of Success – Clarity, Communication, and Collaboration. We strive to grow future leaders with an inclusive and enthusiastic atmosphere.

Orange theory Fitness’ workouts incorporate endurance, strength, and power through treadmills, rowing machines, TRX Suspension Training, free weights, and more.

We are looking for a Sales Associate who can command a room, spark conversations, and bring a little healthy competition. Our SAs are the face of each studio and keep members coming back with a smile.

• Cultivate genuine, experience-focused connections with members and guests, including answering questions, resolving concerns, and outreach regarding membership status.
• Ensure a friendly, helpful, and inclusive experience for all members and guests.
• Deliver an exceptional and versatile sales and service experience to all members and guests.
• Demonstrate a commitment to ensuring a safe and clean studio environment.
• Perform telephone inquiries, follow-up calls, and customer care calls.
• Host OTF studio tours with prospects and/or fitness program holders.
• Greet members and guests promptly, enthusiastically, and with a smile to create a friendly, positive environment upon entry.
• Maintain an organized and clean work environment.
• Respond immediately to member requests, inquiries, and concerns.
• Execute proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms.
• Attend and participate in all relevant OTF training programs, events, and meetings.
• Establish and maintain an effective referral program.
• Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities.
• Maintain an organized and clean lobby/front‑desk area.
• Process accurate credit card transactions.
• Perform follow-up and follow-through activities with all prospective clients.
• Work closely with the Fitness Team to ensure that processes are fulfilled.

• Previous sales experience with strong sales prowess (experience in a quota-bearing structure highly preferred).
• Excellent verbal and written communication skills.
• Ability to multi‑task and excel in a fast‑paced environment.
• Functional computer skills required:
  Microsoft Office (Word, Excel), general site navigation, in‑depth reporting, and data entry.
• Flexibility to work daytime, evening, holiday, and/or weekend hours as needed.
• Ability to work and function in an ORANGE TEAM environment.
• High school diploma.
• Health and fitness‑minded people highly preferred.

• Competitive hourly wage.
• Performance bonuses based on weekly, monthly, individual, and team sales goals.
• Medical, dental, and vision (based on full‑time hours).
• 401(k) (based on full‑time hours).
• Access to all Orange theory classes at any studio nationwide.
• Deep discounts on all OTF retail and technology.
• Opportunities for career growth.
• COVID‑19 safety and health protocol for a safe work environment.
• Monthly team‑building events and reward opportunities.
• Free AED/CPR certifications.
• Huge discount on NASM and AFAA certifications (inquire with management).

Regular use of hands to signal, handle, and feel; occasionally lift/move up to 80 pounds.

Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.