Security Officer Dispatch Communications

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Communications in Santa Clara, CA
, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch Officer at a dynamic commercial real estate location, where you will monitor activity, coordinate communication, document incidents, and support timely responses to security-related concerns. In this fast‑paced role, you will help maintain smooth operations while delivering outstanding customer service.

Guided by teamwork, integrity, and a people‑first culture, you will make a meaningful impact every day.

Full Time

$25.40 / Hour

• Mon: 12:00 AM – 08:00 AM
• Thur: 12:00 AM – 08:00 AM
• Fri: 12:00 AM – 08:00 AM
• Sat: 12:00 AM – 08:00 AM
• Sun: 12:00 AM – 08:00 AM

• Provide customer service by carrying out security‑related procedures, site‑specific policies, and/or appropriate emergency response activities for a commercial real estate location.
• Monitor communications systems, receive and document calls, alarms, and/or service requests, and dispatch appropriate personnel in a calm, problem‑solving manner.
• Coordinate routine and urgent responses by relaying accurate information to on‑site staff, property contacts, and/or emergency services as needed.
• Maintain detailed logs, incident reports, activity records, and other dispatch documentation to support site operations and security‑related response efforts.
• Respond to incidents and critical situations with professionalism while helping to deter issues through timely communication, observation, and adherence to post orders.

• A minimum of 2 years of security‑related experience is required.
• Proof of a high school diploma or GED is required by the client.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and
  
  Health Benefits:
  
  Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: