Social Services Assistant Santa Clara, CA

Social Services Assistant

Social Services Assistant at The Win, Santa Clara, CA.

Schedule: Sunday to Thursday 10am-6:30pm

Position Summary: Assists Social Services Director with planning, organizing, documenting, evaluating, and ensuring the needs of patients are met timely to support and improve their medically related emotional and social needs.

• Hospital equivalent rates
• Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
• 401(k)
• Company paid Basic Life and disability insurance (Buy up options available)
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Tuition Assistance and Profession Enhancement Funds
• Bene-Hub employee sponsored discount programs and more….

We are proud to be an equal opportunity employer.

* Benefits available to full-time employees.

• High school graduate or equivalent
• Previous experience in social services or skilled nursing preferred
• Outstanding communication (verbal and written) skills
• Ability to remain calm and professional in all work-related situations
• Strong organizational skills, ability to multitask and confidentiality required

• Assists the Director of Social Services in the day-to-day operation of the department
• Answers phones, takes notes, coordinates transportation for patients/residents as needed
• Supports patients and families in finding resources to meet their needs through research, education, relationships with community agencies, etc.
• Provides Medicare/Medicaid and financial information when requested
• Maintains accurate social service progress notes
• Updates the social services log and/or directory(ies) as needed or instructed
• Plans and organizes time and duties to efficiently maintain caseloads
• Protects residents’ files and information per company policies and HIPAA requirements
• Treats everyone at work kindly, escalating issues professionally when needed