Case Manager Outreach

Case Manager Outreach# Case Manager Outreach Corporate Headquarters - Santa Clara, CA 95054## Overview Salary Range $25.50 - $38.50 Hourly Position Type Full Time Job Shift Day## Description
** Schedule**:
Monday-Friday 8am-4:30pm
** Pay:** $25.50-$38.50
** This is an onsite position
**** ABOUT LIFEMOVES
** Life Moves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, Life Moves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.
** POSITION PURPOSE
** Life Moves | Kaiser partners with emergency departments at four Kaiser hospitals across Santa Clara and San Mateo Counties. The team connects individuals experiencing homelessness to community resources, housing support, and medical care at the time of hospital discharge. The program’s goal is to reduce hospital readmissions, improve health outcomes, and increase housing stability through compassionate and coordinated support.

The Kaiser Outreach case manager reports to the Program Director and supports hospital-referred clients by coordinating post-discharge care and linking them to housing and community resources. The position plays a key role in supporting people moving toward safe, stable housing and greater self-sufficiency. They provide case management services, life skills support, and resource connections and work in partnership with clients to set goals, celebrate progress, and overcome challenges.

Using a trauma-informed and a strength-based approach, this position builds trust and respect, making sure clients feel heard, valued, and supported throughout their journey.
** Key responsibilities include supporting clients by connecting them to services, building support networks, advocating for equitable access, and providing crisis intervention when needed. Beyond working directly with clients, this role may help to improve the overall program by sharing ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear documentation, contributes to program planning and reporting, and
** models professional, ethical behavior and works closely with their teammates to provide high-quality, coordinated care. Through their efforts, staff empower clients to grow their strengths, reach their goals, and build a better future.
** ESSENTIAL JOB RESPONSIBILITIES
**** Client Support and Case Management**
* ** Develop and maintain individualized case plans focused on housing, employment, benefits, and overall well-being, based on each client’s strengths and goals.**
* ** Support clients with housing searches, employment readiness, benefits enrollment (e.g., General Assistance, Cal Fresh, CAPI), and skill-building activities such as budgeting and daily living.**
* ** Connect clients to healthcare providers and community resources, and assist with coordination, scheduling, and transportation as needed.**
* ** Maintain accurate and timely client documentation and outcome tracking in HMIS and the agency’s client management system.**
* ** Advocate for client needs and rights when working with partners, landlords, employers, or service agencies; provide mediation and conflict resolution support as needed.**
* ** Provide calm, trauma-informed crisis response and ensure all client services align with ethical standards and agency values.
**** Resource Connection and Community Collaboration
*** Build and maintain partnerships with community organizations, public…