Senior Software Engineer Tech Lead — Veza

Veza is a pioneer in identity security, providing an Access Graph platform that maps the entire identity ecosystem across users, groups, roles, policies, permissions, and resources, giving deep visibility and control over human, non‑human, and agentic identities across SaaS, cloud, on‑prem, and custom applications.

Founded in 2020 and headquartered in Redwood City, California, Veza is part of the Service Now family, combining its AI‑native Access Graph with Service Now’s AI Control Tower and agentic workflows to enforce end‑to‑end identity security rooted in the principle of least privilege.

As the Senior Staff Software Engineer, Performance (Tech Lead), you will own performance, scalability and reliability across Veza's platform and product areas. You will combine deep hands‑on engineering with technical leadership, defining performance standards, driving instrumentation and observability, and working across teams to proactively identify and prevent degradation before it impacts customers.

• Define performance benchmarks, SLAs, and best practices
• Analyze and optimize services, databases, and infrastructure
• Design and execute load, stress, and scalability tests
• Build observability and monitor performance metrics of production systems
• Partner with teams to influence scalable architecture decisions
• Lead root cause analysis and long‑term performance improvements
• Mentor engineers and promote performance ownership across teams

• 12+ years of software engineering experience
• Strong background in performance engineering and scalability
• Experience with distributed systems and microservices
• Proficiency in Golang
• Experience with AWS
• Hands‑on with profiling, testing, and monitoring tools
• Strong database and query optimization skills

• Experience with large‑scale SaaS platforms
• Familiarity with Kubernetes and observability tools
• Exposure to security or identity systems

Base pay range: $190,900 - $334,100 (plus equity, variable/incentive compensation, and benefits). Health plans including flexible spending accounts, 401(k) with match, ESPP, matching donations, a flexible time away plan and family leave programs are also offered.

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

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For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.