Principal Salesforce Developer

Position Overview

The Principal Salesforce Developer will support the technical development and continuous improvement of Shockwave’s  environment and other commercial platforms. This role partners with Commercial Operations, functional leaders, global teams, and subject‑matter experts to identify, develop, and deploy business processes in Sales and Service Clouds, and is responsible for day‑to‑day configuration and enhancement of commercial applications in

• Administrator accounts, territories, and system uptime.
• Collaborate with project managers, business analysts, and QA teams to deliver projects successfully; mentor and support junior developers and team members.
• Translate business requirements into scalable technical specifications and solution designs aligned with best practices.
• Develop custom interfaces, inputs, views, and client‑side functionality using Lightning Web Components.
• Write scalable, bulk‑safe Apex triggers, classes, and test classes.
• Use Salesforce, VSCode, and Atlassian tools to manage source control and deployments.
• Provide technical guidance to ensure coding standards, best practices, and quality processes are followed.
• Troubleshoot and debug existing processes, flows, and triggers.
• Integrate Salesforce with enterprise systems, third‑party applications, and data sources using APIs, web services, and middleware such as Boomi, Oracle, and Azure.
• Ensure data integrity and security during integration processes.
• Coordinate evaluation, scoping and completion of new development requests.
• Support release cycles by implementing and deploying applications and code updates.
• Document technical designs, development activities, configuration changes, customizations, and integrations.
• Manage external consultants when necessary.

• Bachelor’s degree in Computer Science, Computer/Software Engineering preferred or equivalent experience.
• 10+ years of experience working in an IT environment.
• 8+ years of experience with Salesforce web languages, including Apex, Visualforce, Aura components.
• 3+ years of experience with Lightning Web Components or other modern web technology such as React or Angular.
• Hands‑on experience building AI‑integrated Salesforce applications using Apex (Agentic AI asynchronous callouts, REST integrations), Lightning Web Components, and Einstein AI services, with extensibility to external LLMs for advanced NLP and generative use cases.
• Experience using Salesforce Dev Ops tools and version control systems for Salesforce such as Gearset, Git Hub, and Copado.
• Strong understanding of object‑oriented programming (OOP) principles and their application in Apex and enterprise application design.
• Experience applying enterprise design patterns (MVC, Service Layer, Factory, Singleton, Strategy) within Salesforce and distributed systems.
• Hands‑on experience with Salesforce Dev Ops and CI/CD pipelines.
• Experience working in a SCRUM or Agile environment.
• Exposure to reporting platforms such as Tableau or Power BI is a plus.
• Strong understanding of  best practices and functionality, including lead tracking, opportunity pipeline, quotes, security models, account hierarchy, and forms.
• Working knowledge in cloud architecture principles, including scalable and resilient system design, multi‑tier architectures, integration patterns, event‑driven architecture, and platform considerations across Salesforce, Azure, and AWS.
• Proven ability to design and implement processes and drive user adoption.
• Continuous improvement mindset with superior analytical and problem‑solving skills.
• Excellent interpersonal and communication skills across all levels.
• Strong attention to detail, ability to multi‑task and prioritize.
• Ability to manage multiple priorities in a fast‑paced environment.

• Administrator (ADM
  201) certification.
• Salesforce Platform Developer I certification.
• Agentforce certifications and knowledge.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.