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Senior Manager of Software Engineering Management; Platform Persistence

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: ServiceNow
Full Time position
Listed on 2026-09-04
Job specializations:
  • Software Development
    Software Project Mgr/ Lead, Software Engineer
Salary/Wage Range or Industry Benchmark: 180000 - 240000 USD Yearly USD 180000.00 240000.00 YEAR
Job Description & How to Apply Below
Position: Senior Manager of Software Engineering Management (Platform Persistence)
  • As a Senior Manager in platform persistence, you will be working with various business stakeholders and engineering leaders to drive strategic roadmaps
  • You will be working with other platform teams, application engineering teams, cloud services teams and support teams to deliver product end-to-end. Most importantly, you will be building and expanding a strong team to support business demands
  • Manage product development activities and oversee end-to-end engineering deliverables
  • Manage team of engineers, providing technical guidance, feedback, and career development
  • Work with product management, design, support, quality, and other dev teams to create high-quality solutions
  • Manage daily activities of the end-to-end development team, ensuring engineering excellence, code quality, and delivery velocity
  • Drive continuous improvement and innovation initiatives including designing testing strategies, driving test automation to enhance reliability, performance, and scalability of products and services
  • Solve difficult and sometimes ambiguous problems by fostering collaboration and applying structured decision-making
  • Manage departmental resources, staffing, mentoring, enhancing and maintaining a best-of-class engineering and quality team
  • Partner with cross-functional teams and stakeholders to align on priorities, communicate issues, and utilize best practices
Benefits
  • Generous family leave
  • Matched donations
  • Annual learning stipends
  • Flexible PTO
  • Competitive retirement plan
  • Paid volunteer time

Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This includes using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s impact on engineering practices

Experience with open-source tools, automation frameworks, and agile development environments5+ years of experience as a technical lead for technical teams

Proven ability to design and implement effective testing strategies, including automation and performance testing

Experience managing cross-functional teams with combined engineering and quality responsibilities

Advanced coding skills with fluency in one or more relevant programming languages (Java, Shell, JavaScript, or similar)
Strong problem-solving, analytical, and communication skills with the ability to mentor and grow high-performing teams

Experience with Database technologies and integration patterns is a plus Strong background in modern software engineering practices and technologies relevant to large-scale enterprise products

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Position Requirements
10+ Years work experience
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