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ServiceNow UI Developer

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: SRS Consulting Inc
Full Time position
Listed on 2026-09-14
Job specializations:
  • Software Development
    Software Engineer, Front End Developer, Javascript
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
  • 8+ years of Service Now development experience(Full Stack Developer).
  • Minimum 3+ years of hands-on experience with UI Builder and Workspace development.
  • Experience in CSP, CSM, Impact, custom applications, or similar Service Now product implementations is preferred.
  • Experience in platform migration, workspace migration, and legacy portal modernization initiatives.
  • Strong experience in Scripting & Technical skills.
Key Responsibilities
  • Design and develop scalable user experiences using Service Now UI Builder.
  • Build and configure Work spaces, Pages, Macro Components, Custom Components, and reusable UI patterns.
  • Develop and maintain Data Brokers, Client State Parameters, Event Mappings, and Declarative Actions.
  • Create responsive and user-friendly interfaces aligned with business requirements and UX standards.
  • Collaborate with Product Owners, Business Analysts, Architects, and UX teams to translate requirements into solutions.
  • Participate in migration and modernization initiatives from Service Portal and legacy experiences to UI Builder.
  • Develop and support integrations using REST APIs, Scripted APIs, and Integration Hub.
  • Troubleshoot application issues and provide production support when required.
  • Follow Service Now development best practices, code reviews, and platform governance standards.
  • Contribute to technical design discussions and solution architecture reviews.
Required Technical Skills Service Now  UI Builder
  • Work spaces and Configurable Work spaces
  • Data Brokers and Transform Data Brokers
  • Declarative Actions
Front-End Development
  • Experience with Lit Framework is a plus
Integrations
  • JSON-based integrations
  • Third-party system integrations
Migration Experience
  • Data Migration and Transformation
  • Upgrade and release support activities
Preferred Qualifications
  • CIS-CSM certification is an advantage
  • Experience working in Agile/Scrum environments
  • Exposure to Customer Service Management (CSM), Impact, Customer Success, or related Service Now products
Soft Skills
  • Strong communication and stakeholder management skills
  • Ability to work independently and drive deliverables
  • Strong analytical and problem-solving capabilities
  • Experience working with global teams and customer-facing engagements
Nice to Have
  • Playbooks and Next Experience framework knowledge
  • Experience with Performance Analytics
  • Exposure to Service Now Impact or CSP implementations
  • Experience in Custom Apps implementations
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