Clinical Trainer

The Clinical Trainer at California Retina Consultants plays a vital role in implementing and delivering training programs for ophthalmic technicians and scribes across the organization. The primary responsibilities include conducting hands‑on training sessions, offering continuous mentorship, and providing ongoing support to ensure technicians and scribes possess the skills and knowledge necessary to excel in their roles. The Clinical Trainer serves as a subject matter expert – self‑driven, adaptable, and committed to ongoing professional growth and industry evolution.

• Lead engaging, effective training sessions for ophthalmic technicians and scribes focused on enhancing clinical and documentation skills.
• Provide ongoing mentorship and support to staff, fostering professional growth and continuous learning.
• Identify performance gaps and develop advanced training modules to address evolving practice and industry needs.
• Create individualized training plans for technicians pursuing professional certifications (e.g., IJCAHPO).
• Establish and apply evaluation criteria to measure training effectiveness, collecting feedback from participants and stakeholders.
• Analyze performance metrics and feedback to continually refine training materials, methods, and delivery.
• Collaborate with technician managers to report trainee progress and provide actionable recommendations for development.
• Adapt instructional strategies to accommodate a variety of learning styles and technical skill levels.
• Partner with internal subject matter experts and leadership to assess organizational training needs and design customized curricula.
• Develop engaging instructional materials, including manuals, presentations, and multimedia content, to reinforce key clinical concepts and techniques.
• Stay informed on current ophthalmic practices, regulatory requirements, and emerging technologies to maintain program relevance and compliance.
• Conduct internal chart audits to ensure accuracy, completeness, and adherence to documentation standards.
• Maintain precise records of training activities and participant progress.
• Promote collaboration, communication, and teamwork across clinical departments.
• Communicate effectively with stakeholders regarding training initiatives, policies, and operational updates.

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities, and activities may change at any time with or without notice.

• Demonstrated ability to follow oral and written instructions.
• Strong communication and presentation skills.
• Ability to follow instructions, work well with others and alone with minimal supervision.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire staff.
• Excellent organizational and problem‑solving abilities.
• Ability to work effectively in a fast‑paced and dynamic environment.
• Demonstrated knowledge of material, methods, instruments, and equipment in ophthalmology with accent on retina field.
• Knowledge of adult learning concepts.
• Experience in employee development and evaluation.
• Ability to be supportive and encourage growth.
• Ability to handle conflict resolution and hold staff accountable.
• Knowledge of coding, HIPAA and other charting regulatory requirements.
• Ability to maintain strict confidentiality.

• 2+ years clinical experience working collaboratively with physicians in ophthalmology setting (retina practice experience preferred).
• 1+ years as a senior technician and/or clinical trainer preferred.
• Bachelor's degree preferred.
• Ophthalmic Scribe Certified (OSC) certification through IJCAHPO is required; COA, COT, COMT is a plus.
• Ophthalmic Coding Specialist Retina (OCS‑Retina) through AAO preferred.
• Corporate Trainer Certified (CTC) preferred.
• Proficiency with Nextech Electronic Health Records and Practice Management systems.

All applicants considered for this role are expected to travel up to 50% to all our clinic locations.

California Retina Consultants…