Procurement Specialist – Integrations & Coupa Management : Santa Clara, CA

Overview

Job Title: Procurement Specialist – Integrations & Coupa Management

Location: Santa Clara, CA
Duration: Contract
Manager: Procurement Specialist – Integrations & Coupa Management

Position Overview
We are seeking an experienced Procurement Specialist with strong expertise in system integrations and Coupa platform management, Service Now Flows
. This role will be responsible for driving procurement operations, optimizing sourcing processes, and ensuring seamless integration between procurement systems and enterprise applications. The ideal candidate has a strong technical understanding of procurement tools, excellent analytical skills, and the ability to partner with cross functional teams.

Procurement Operations

• Manage endtoend procurement activities, including sourcing, requisitioning, vendor onboarding, and PO management.
• Support the development and execution of category strategies across assigned spend areas.
• Ensure compliance with corporate procurement policies and internal controls.
• Analyze procurement spend to identify optimization opportunities and cost savings.

Coupa Platform Management

• Serve as the Coupa Subject Matter Expert (SME) for Procurement.
• Maintain data integrity, including supplier records, catalogs, and approval workflows.
• Develop dashboards, reports, and analytics within Coupa.
• Lead user training, change management, and troubleshooting.
• Design and manage Service Now workflows to automate procurement and supplier processes. Integrate Service Now with procurement tools for intake, vendor onboarding, request routing, and approvals.
• Optimize ticketing workflows for procurement operations (e.g., request triage, SLA tracking, procurement inquiries).
• Partner with business and IT teams to streamline procurement intake and operational requests.

Integrations & Technical Enablement

• Oversee integrations between Coupa and enterprise systems (ERP, HRIS, Finance, AP, Contract systems, etc.).
• Partner with IT to manage integration workflows, APIs, and data mapping.
• Ensure smooth data sync, master data accuracy, and process automation.
• Work with integration partners and vendors to resolve technical issues.

Vendor & Stakeholder Management

• Collaborate with suppliers to ensure onboarding readiness, compliance, and performance.
• Partner with internal stakeholders (Finance, Legal, IT, Operations) to improve procurement processes.
• Address system or process issues, ensuring minimal business disruption.

Process Improvement

• Identify gaps in procurement processes and recommend improvements.
• Lead automation, standardization, and best practice adoption across procurement.
• Support implementation of new procurement technologies and digital solutions.

Qualifications

Required

• 3–7 years of experience in procurement, sourcing, or supply chain operations.
• Hands-on experience managing and administering Coupa (required).
• Strong understanding of procurement processes (P2P, S2P, supplier onboarding).
• Experience with system integrations, APIs, and data workflows.
• Analytical mindset with Excel/Sheets proficiency.
• Strong communication and stakeholder management skills.

Preferred

• Experience with ERP systems (SAP, Oracle, Net Suite, Workday).
• Background in process automation or procurement transformation.
• Project management certification or experience leading cross functional initiatives.
• Experience in mid-to-large enterprise environments.

Success Indicators

• Stable, reliable Coupa platform performance.
• Improved procurement efficiency and cycle time.
• High stakeholder satisfaction with procurement tools and processes.
• Accurate integrations with minimal data errors.
• Tangible cost savings and process improvements.