Quality Technician II
Job in
Santa Clarita, Los Angeles County, California, 91382, USA
Listed on 2026-09-12
Listing for:
TALENT Software Services
Full Time
position Listed on 2026-09-12
Job specializations:
-
Quality Assurance - QA/QC
-
Healthcare
Job Description & How to Apply Below
Description:
Hybrid with full onsite as needed
Interview process: 2 rounds of interviews.
Job Purpose:Support the Complaint Investigation Services (CIS) Laboratory by performing technical investigations of returned medical device complaints, documenting results, and supporting complaint handling activities in a compliant and timely manner. This position may also support decontamination operations, laboratory activities, and quality improvement initiatives based on business needs.
Key Responsibilities:- Perform investigations, testing, and analysis of returned complaint products.
- Document findings and investigation results in applicable quality systems.
- Ensure product traceability and proper handling of returned products.
- Collaborate with Manufacturing, R&D, Quality, and Regulatory teams to support investigations.
- Support complaint trending, and risk reviews as needed.
- Maintain laboratory equipment, calibration records, and work areas.
- Assist with updates to procedures, work instructions, and process improvements.
- Maintain compliance with quality system, safety, and training requirements.
- Support product decontamination activities, including handling, processing, and documentation of returned products as required.
- Associate degree in a technical or scientific field, or equivalent combination of education and experience.
- Minimum 1 year of experience in Quality, Manufacturing, Laboratory Operations, Medical Devices, or a related field.
- Strong troubleshooting, documentation, and organizational skills.
- Ability to work independently in a regulated environment.
- Experience with complaint investigations, failure analysis, or laboratory testing.
- Knowledge of medical device quality systems and complaint handling processes.
- Experience with product decontamination, biohazard handling, or returned product processing.
- Educational background or hands-on experience in Electronics Technology and Mechanical Technology or related technical disciplines.
- Experience troubleshooting electromechanical or medical device products preferred.
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