Human Resources Coordinator

JOB SUMMARY:

To provide exceptional service to applicants and employees who are contacting the HR office by phone or in-person. This position is the first point of contact for all applicants and new hires. Must have the ability to meet and greet the public and employees in a friendly and positive manner. Must have the ability to multitask. Bi-lingual English/Spanish preferred.

JOB TASKS:

* Greet guests and employees.

* Answer/manage phone inquiries.

* Manage email inquiry ticket system and forward where applicable

* Assist with seasonal recruitment

* Setup pre-placement testing upon hire.

* Process and maintain physical and electronic files for seasonal and full time employees.

* Assist employees with paperwork (direct deposit, W4, pay advance, etc.)

* Prepare new/replacement , name tags

* Troubleshoot s

* Inform HR Operations Assistant Manager with office supplies are low

* Review compliance paperwork for accuracy

* Ensure newly hired employees are signed up for BW Essentials.

* Schedule meetings for HR team members as requested.

* Mail pickup/delivery (including proper postage)

* Assist with seasonal projects/promotions.

* Assist with company events.

* Additional duties and responsibilities as required.

RELATIONSHIPS INTERNAL:

All levels of Santa Cruz Seaside Company employees and concessionaires.

RELATIONSHIPS EXTERNAL:

Job applicants, employment and government agencies, career center representative, pre-placement medical providers and guest contact.

KNOWLEDGE, SKILLS, AND ABILITIES:

* Excellent verbal and written communication skills.

* Excellent interpersonal and customer service skills.

* Excellent organizational skills and attention to detail.

* Working understanding of human resource principles, practices and procedures.

* Excellent time management skills with a proven ability to meet deadlines.

* Ability to function well in a high-paced and at times stressful environment.

* Ability to troubleshoot problems via phone or in-person.

* Proficient with Microsoft Office Suite or related software.

* Bi-lingual English/Spanish preferred.

* Troubleshooting/problem solving.

PHYSICAL REQUIREMENTS:

* Periods of sitting at a desk and working on a computer with frequent interruptions requiring moving around the office to perform various tasks.

* Must be able to lift up to 45lbs with assistance.

* Able to squat, bend, reach.

* Able to hear normal conversation on the phone and in person

* Able to see, read, and interpret documents.
• Able to climb stairs.

* Operate basic office equipment including computer, mouse, keyboard, printers, and other.

EDUCATION AND EXPERIENCE

* Bachelor's degree in human resources, Business Administration, or related field (preferred)

* Basic understanding of CA HR policies and procedures.

* At least 1 year's administrative support experience.

TESTING UPON OFFER OF HIRE:

* criminal background check

* drug screen