Business Systems Analyst

Work Location

Main Campus

Monday – Friday; 8 hours daily

Hybrid (minimum of 2 days per week in-person at the Main Campus).

Applicants must possess unrestricted work authorization in the US. This position does not offer visa sponsorship now or in the future, and the organization will not sponsor or transition individuals with temporary employment authorization.

The Business Systems Analyst is a member of the office Systems Unit and reports to the Associate Director of Systems. The Business Systems Analyst is the Financial Aid Office's first‑tier support for automated solutions within the Academic Information System transactional and reporting environments. The incumbent works closely with the systems team and Information Technology Services (ITS) to complete a wide range of assignments and business process issues of limited to moderate complex scope in support of the Financial Aid and Scholarship Office within multiple software applications.

The incumbent is expected to demonstrate good judgment in selecting methods and techniques to obtain solutions.

Budgeted Salary: $35.00–$39.00 per hour, commensurate with skills, qualifications and experience.

Benefits Level Eligibility: Full benefits

Schedule Information: Full‑time, Fixed; 100% (40 Hours per Week);
Monday‑Friday;
Day shift

Union Representation: TX – Technical

Travel: Never or Rarely

• 20% – System Modifications, Enhancements and Upgrades: Formulates and defines limited to moderately complex systems scope and objectives. Analyzes business processes and problems to understand and validate functional business requirements to meet end‑user needs. Gathers, analyzes, and documents functional business requirements.
• 20% – Change Management: Identifies, evaluates, and develops limited to moderately complex systems and procedures. Executes unit integration and acceptance testing according to the developed plan. May participate in cross‑functional teams to address business process or systems issues.
• 20% – Production Support: Maintains and reviews results of Financial Aid production schedule and works with Senior Business Systems Analysts and developers to resolve problems, maintain records, and recommend changes. Coordinates distribution of system output to staff.
• 15% – Documentation and Security: Assists with project plan development and end‑user documentation & security. Gathers and analyzes data to prepare business processes and procedural documentation. Assists with the implementation of changes in security, development, maintenance, system standards, and in the creation of specifications.
• 15% – Reporting: Assists with data analysis, development, and maintenance of end‑user reports.
• 10% – Support: Assist in troubleshooting and resolution of customer‑reported issues related to enterprise solutions. Provides support on new applications.

• Bachelor's degree in a related area and/or equivalent experience/training.
• Strong interpersonal and communication skills (verbal and written) to represent the department.
• Demonstrated ability to work with others from diverse backgrounds.
• Ability to manage competing and complex priorities simultaneously.
• Self‑motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.
• Demonstrates problem‑solving skills.
• Effective team player and ability to collaborate with both technical and nontechnical staff.
• Attention to detail and ability to thoroughly execute on tasks; excellent organizational skills.
• Basic knowledge of SQL or data visualization tools.
• One year of experience in the information technology field or related area.

• Bachelor's degree in Computer Science, Computer Engineering, Math or Engineering or related technical degree.
• Experience in People Soft Student Financial Aid systems programming and administration.
• Experience working in higher education in financial aid, either back‑end or front‑end support.
• Working knowledge of SQL and complex database structures.

• Selected candidate must pass a pre‑employment criminal history…