Quality Assurance Evaluator - Los Angeles

Quality Assurance Evaluator - Los Angeles County

All City Management Services Santa Fe Springs, California, United States

Put Your Eye for Detail to Work Helping Keep Kids Safe All City Management Services (ACMS) is seeking a dependable, detail-oriented Quality Assurance Evaluator to conduct field observations of School Crossing Guards throughout Southern California, specifically Los Angeles County. This primarily field-based position is ideal for someone who is observant, organized, and comfortable working independently under the direction of the QA Manager.

The role requires regular communication with the QA Manager, along with accurate observations and documentation to help ensure safety standards are consistently met and support ACMS's mission of Keeping Kids Safe.

Part-Time | Seasonal | Field Based
Southern California – Los Angeles County

• Reports directly to the Quality Assurance Manager.
• Conducts objective, consistent, and non-biased field audits of School Crossing Guards at assigned locations.
• Maintains a thorough knowledge of all Company policies and procedures, including those outlined in the ACMS Employee Handbook, and applies them accurately during evaluations.
• Observes and evaluates guard performance to ensure compliance with safety standards, operational expectations, and client requirements.
• Prepares clear and accurate documentation that may be used for internal review, client communication, and/or corrective action.
• Completes and submits all required reports within established time frames, ensuring accuracy and attention to detail.
• Exercises sound judgment and professionalism while conducting field observations in a safety-sensitive environment.
• Maintains confidentiality and neutrality in all evaluations and related communications.

• Must be self-motivated and dependable.
• Must demonstrate good oral and written communication skills.
• Must demonstrate organizational skills sufficiently to manage assigned duties.
• Must have technology skills adequate to send and receive frequent emails, access web-based information as necessary, maintain detailed records, and use navigation tools efficiently.
• Must have reliable transportation and maintain proof of current automobile insurance.
• Strong attention to detail with the ability to document observations accurately and objectively.
• Must monitor time worked to meet all legal requirements for rest breaks and meal periods. Any instance of being unable to meet these legal requirements must be reported to the supervisor immediately.
• Work performed off-the-clock is not required nor allowed.
• This position requires travel within the assigned local area and may include occasional overnight travel to other geographic areas.

• $19.00–$22.50 per hour
  , based on experience and skill level.
• Up to 25 hours per week
  .
• Automobile allowance provided.
• This is a part-time, seasonal position based on the school schedules of the assigned location(s).

Since 1985, All City Management Services has partnered with communities nationwide to help keep students safe on their way to and from school.

$19 - $22.5

Hourly Wage