Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience success, career growth, teamwork, and a commitment to diversity, equality & inclusion. Ross believes that our differences make us stronger and that we are a positive force in our community.

Ross operates out of corporate headquarters in Dublin, CA, with three buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, Ross is a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the store, as well as general operations and supervision of the store when functioning as the Manager on Duty. Area Supervisors open and close the store, supervise associates, maintain a friendly, easy‑to‑shop environment, ensure proper merchandise presentation, keep a clean work area, and execute company operational processes as needed.

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Immediately corrects or reports any unsafe conditions or practices to store leadership.
• Responsible for security of building, including entrance/exit control, electronic article surveillance devices, cash office security, armored carrier pick‑ups, and register area.
• Removes clutter and ensures safe, clear egress to emergency exits.
• Responsible for customer safety, including accident prevention, accident reporting and emergency procedures.
• Tests all fire alarm systems as scheduled and responds to after‑hours alarms when requested.

• Treats all customers, associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times.
• Recognizes associates using company recognition programs.

• Represents and supports the company brand at all times.
• Maintains a professional appearance in accordance with the company dress code and ensures all associates adhere to the dress code.
• Keeps all areas of the store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensures recovery, sizing and markdowns are completed to company standards through teaching, assigning tasks, and following up per best practice.
• Responsible for receiving merchandise trucks when needed.
• Processes all merchandise with a sense of urgency.
• Responsible for receipt of all non‑merchandise inbound deliveries.
• Responsible for cleanliness and organization of all stockrooms.
• Helps deliver and place merchandise on sales floor when all merchandise is processed.
• Ensures any back‑stock is secured and processed to company policy.
• Responsible for merchandising of department including the back stock.
• Responsible for the reduction of loss due to damage.
• Ensures compliance with monthly presentation guidelines in the assigned area.
• Responsible for floor moves and signing, including promotional signing as needed.
• Responsible for re‑wraps as needed.

• Understands and complies with the Loss Prevention Awareness Program and is responsible for store loss prevention, which includes maintaining a large customer service presence on the sales floor, customer and associate engagement, and heightened loss prevention awareness.
• Demonstrates integrity and honesty in all interactions with associates and customers; safeguards confidential information, cash and credit card information, and merchandise.
• Ens…