Sales Support Specialist

Overview

Sales Support Specailist

Commercial & Industrial Access Solutions

About the Role

Sky Climber Access Solutions is seeking a motivated and customer-focused Sales Support Specailist to support the growth of our rental, sales, and service business throughout the commercial and industrial construction markets.

This position plays a key role in supporting branch sales operations, developing customer relationships, generating new business opportunities, and coordinating projects with both internal teams and external customers. The ideal candidate will have strong communication skills, a proactive sales mindset, and a desire to build a long-term career within the access equipment and construction industries.

This is a developmental role designed to prepare high-performing candidates for future opportunities in Outside Sales within the Sky Climber Access Solutions branch network.

What You’ll Do

• Support branch sales representatives with quote preparation, proposal distribution, and customer follow-up
• Source products and equipment for resale opportunities on behalf of the outside sales team
• Assist with maintaining and strengthening customer relationships through proactive communication and support
• Conduct outbound sales calls to identify new opportunities and develop qualified leads within target market segments
• Maintain a high volume of prospecting and cold-calling activity
• Prepare and maintain customer training presentations and product information materials
• Develop and distribute monthly sales promotions and marketing campaigns
• Identify, source, and evaluate additional safety-related products to support expansion of the company product offering
• Perform site evaluations, rigging assistance, customer training, and project material takeoffs as required
• Assist with collections activities and customer account resolution when discrepancies arise
• Support management and administration of subcontractor agreements and contracts
• Coordinate purchasing activities and vendor communications
• Assist with maintaining inventory controls and establishing appropriate min/max inventory levels
• Manage and maintain customer relationship management (CRM) databases and sales activity records
• Collaborate with sales, operations, and customer service teams to ensure exceptional customer experiences
• Participate in branch initiatives that support sales growth and operational excellence
• Perform additional responsibilities as assigned

Qualifications & Experience

• Experience with in commercial or industrial equipment rental, construction supply, or related industries preferred
• Strong customer service and relationship-building skills
• Demonstrated ability to communicate effectively with customers, vendors, and internal teams
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated with the ability to work independently and make sound business decisions
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook
• Experience utilizing CRM systems preferred
• Bachelor's degree or equivalent experience preferred

Physical & Work Environment Requirements

• Ability to climb stairs and ladders at elevated heights when visiting job sites
• Ability to lift and move materials or equipment up to 70 lbs.
• Comfortable working on elevated surfaces, rooftops, and in confined spaces as required
• Ability to work outdoors in varying weather conditions including heat and cold
• Ability to travel locally to customer sites when necessary

Career Development Opportunity

This role is designed as a pathway to future Outside Sales opportunities within Sky Climber Access Solutions. Successful candidates will gain valuable experience in customer development, project coordination, product…