Sales Manager - Recycling & Refining

Sales Manager - Recycling & Refining

Heraeus Precious Metals

Location Santa Fe Springs – California

Permanent

Full Time

Heraeus Precious Metals is seeking a Manager, Sales – Recycling & Refining to drive profitable growth across the North American Recycling & Refining business. This role is responsible for sourcing precious-metal-bearing materials, expanding strategic customer relationships, developing new business opportunities, and managing the commercial activities associated with recycling and refining.

The successful candidate will develop and execute commercial strategies, evaluate market and competitive conditions, negotiate customer arrangements, and work closely with Refining, Operations, Laboratory, Logistics, Finance, Risk, Quality, Regulatory Compliance, and global commercial teams. The role combines strategic account management, business development, material sourcing, market intelligence, and commercial leadership.

This is an experienced commercial role with significant influence on material volumes, revenue, profitability, customer retention, and long-term business growth. The position does not have direct people-management responsibility but leads through customer ownership, commercial accountability, and cross-functional collaboration.

• Develop and execute annual and multi-year commercial strategies for the Recycling & Refining business in alignment with Heraeus strategic objectives.

• Drive profitable growth by acquiring new precious-metal-bearing material streams and expanding existing customer relationships.

• Develop sales plans, forecasts, territory strategies, customer growth plans, and commercial objectives, and deliver against agreed revenue, volume, profitability, retention, and business-development goals.

• Serve as the primary commercial contact for assigned strategic accounts and build long-term relationships with customer decision-makers, including executive-level contacts.

• Understand customers’ material streams, processing activities, supply chains, business objectives, and commercial requirements to identify opportunities for increased sourcing and account growth.

• Lead and negotiate commercial discussions involving material specifications, pricing, settlement terms, logistics, assay requirements, payment terms, contracts, and service offerings within established authorization limits.

• Identify, evaluate, and develop new sources of precious-metal-bearing materials from manufacturers, industrial companies, recyclers, collectors, brokers, and other relevant organizations.

• Work with Refining, Laboratory, Operations, Technical, and Logistics teams to assess material characteristics, recoverability, processing requirements, analytical needs, logistics, and overall business value.

• Monitor precious-metal markets, recycling and refining trends, customer industries, technology developments, competitive activity, and emerging material streams to identify opportunities and recommend commercial responses.

• Analyze revenue, profitability, material volumes, customer economics, pipeline activity, anticipated material flows, and forecasts; identify performance gaps and develop corrective actions with business leadership.

• Coordinate cross-functional resources to deliver customer commitments, resolve complex issues, and balance customer requirements with refining capabilities, processing capacity, quality, logistics, risk, compliance, and profitability objectives.

• Conduct commercial activities in accordance with Heraeus policies, Code of Conduct, applicable laws and regulations, customer and material acceptance requirements, Anti-Money Laundering expectations, precious-metals accountability standards, and other applicable compliance obligations.