Testing Center Program Specialist

## Testing Center Program Specialist Apply locations:
Santa Fe Community College, Santa Fe, NMtime type:
Full time posted on:
Posted 7 Days Agotime left to apply:
End Date:
August 6, 2026 (13 days left to apply) job requisition :
JR111387
** Compensation:
** CS116  Minimum starting salary $46,080.00  Final offer will be based on relevant experience, education, and other applicable factors.
** Compensation Type:
** Salary
*
* Employment Type:

** Regular
* * FLSA:
** Exempt
* * Scheduled Weekly

Hours:

** 40
* * Position Summary
** The Testing Center Program Specialist conducts the Testing Center’s programs while ensuring compliance with federal and state regulations. Maintains schedules, eligibility requirements, and registration procedures. The Testing Center Program Specialist does not supervise staff but does supervise assigned student employees.
Instructions to Applicants:
Please add the following documents to your application in the "Resume Drop Box" section of your application. Any applications that do not contain the following documents will not be considered.
- Resume/CV  - Cover Letter      Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
** Duties & Responsibilities
*** Conducts examinee intake and administers computer-based tests, managing access passwords, printing results, generating testing reports, ensuring student accommodation requests, and troubleshooting technical problems while maintaining test security.
* Maintains detailed testing files and oversees the secure storage of all paper-based tests.
* Partners with  other department staff and faculty to help students navigate their testing requirements and processes. Answers telephone and greet visitors to provide accurate general and test-specific information and assistance.
* Serves as a point person for external testing agencies and test vendors to ensure that all testing processes are conducted smoothly, accurately, and in compliance with testing standards and regulations. Implements and manages all fee-based third-party testing.
* Ensures information listed on the Testing Center web pages is current and makes changes when appropriate.
* Manages computerized testing data by entering placement test scores, correcting errors, and locating student information.
* May supervise assigned student employees.
* Creates and revises Testing Center forms and literature upon manager approval, including employee training manuals, registration and testing procedures, informational handouts, and the emergency plan.
* Manages the operations of the Testing Center in manager’s absence.
** Knowledge, Skills, and Abilities:
*** Knowledge of student confidentiality, test security protocols, and testing center policies for both paper-based and computer-based examinations.
* Knowledge of student services resources, retention practices, and principles of student support.
* Knowledge of office procedures, records management, data collection, and data interpretation methods.
* Knowledge of computers, internet-based testing platforms, and job-related software applications, including multiple testing vendor systems.
* Skill in decision-making, problem-solving, and exercising sound independent judgment.
* Skill in interpersonal relations, customer service, and effective oral and written communication.
* Ability to maintain accurate records and prepare detailed reports.
* Ability to provide guidance and support to students, faculty, staff, and the public.
* Ability to resolve conflicts and address concerns related to test administration, student services, and customer requests.
* Ability to research and interpret testing policies and procedures and consistently enforce testing center, vendor, and institutional requirements.
*
* Minimum Qualifications:

*** Bachelor’s Degree in education or a related field.
* One (1) year of experience related…