Management Analyst

Under general supervision of the Department Director or designee, conducts projects to research and analyze department policies and practices; evaluates compliance with applicable laws and regulations, studies management methods, assists in the implementation of new programs/systems; manages grants/contracts. Assignments may involve administrative, operational, and organizational development activities. Maintains confidentiality of all privileged information.

• Analyzes business or operating procedures to devise most efficient methods of accomplishing work.
• Plans study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
• Gathers and organizes information on problems or procedures including present operating procedures. Analyzes data gathered, develops information, and considers available solutions or alternate methods of proceeding.
• Organizes and documents findings of studies and prepares recommendations for implementation of new systems procedures or organizational changes.
• Confers with personnel concerned to ensure smooth functioning of newly implemented systems or procedures.
• Recommends budgets for new and on‑going systems/programs. Implements new systems/programs. Trains and provides guidance to personnel in systems/programs. May conduct operational effectiveness reviews and financial analysis to ensure functional or project systems are applied and functioning as designed.
• Develops or updates functional or operational manuals outlining established methods of performing work in accordance with organizational policy.
• Development of KPI’s to drive continuous process improvement to enable data driven decisions in daily department operations
• Interprets rules and policies regarding customer accounts, billing, and services.
• May be assigned routine tasks involving public interactions, citizen involvement, and independent decision‑making using accepted rules and procedures.
• Leads and provides training to employees, including establishing and prioritizing work assignments.
• Manages contracts and grants, including research, applications, compliance, reporting, and financial and operational analysis.
• Recommends new and changes to existing County policies, procedures, legislation, and agreements in collaboration with other departments.
• Identifies, researches, analyzes, and collects data to create statistical reports and documents.
• Ensures strict confidentiality of information.
• Contributes to a team effort and accomplishes related results as required.
• May supervise personnel including work allocation and prioritization, training, performance evaluation and management; motivates employees to achieve high performance, creates and fosters a team‑oriented and collaborative work environment.
• Must complete all training as designated or assigned.
• Performs other duties as directed or assigned.

• Knowledge of finance, accounting, budgeting, cost control procedures, and contract management.
• Knowledge and understanding of integrated program planning, development, and administration within a public institution environment.
• Knowledge and understanding of the principles and processes of computerized business and operating systems.
• Knowledge and understanding of the principles and processes of continuous improvement and management analysis.
• Knowledge of the principles and practices of management, of the structure and processes of government, and of management support functions.
• Knowledge of interview techniques.
• Skill in examining and re‑engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Skill in database management.
• Skill in operating various word‑processing, spreadsheets, and database software programs in a Windows environment.
• Skill in organizing resources and establishing priorities.
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Ability to develop and present educational programs and/or workshops.
• Ability to research, apply, manage, and complete reporting on grants, and administer…