Principal Product Manager, Outbound

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

As a Principal Product Manager on Lumen’s Outbound Product team, you will lead complex programs that turn product and business priorities into execution and measurable outcomes.

This role is focused on bringing structure and accountability to strategic initiatives that span Product, Engineering, Sales, Marketing, Operations, Finance, and other teams. You will take broad objectives, define the work required to achieve them, establish ownership and measures of success, and drive execution across the organization.

You will work closely with product and business leaders to identify dependencies, resolve barriers, manage risk, and keep teams aligned around the outcomes we are trying to achieve. This is a senior individual contributor role that requires strong program leadership, business judgment, analytical thinking, and the ability to influence across organizations without direct authority.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Lead complex, cross-functional programs tied to key product, customer, and business priorities.

• Turn broad objectives into clear programs with defined outcomes, work streams, milestones, owners, dependencies, and measures of success.

• Establish the structure, governance, and operating rhythm needed to drive execution across Product, Engineering, Sales, Marketing, Operations, Finance, and partner teams.

• Identify risks, gaps, competing priorities, and decisions early, drive them to resolution, and provide leadership with clear visibility into where support is needed.

• Lead programs supporting product launches, commercialization, customer adoption, migrations, strategic partnerships, and other key product initiatives.

• Partner with Product leaders to connect product and roadmap priorities to the work required across the business, while bringing program, customer, and field insights back into decisions.

• Use customer, product, operational, and financial data to establish baselines, measure progress, identify opportunities, and support decisions.
  
  Build repeatable approaches that improve how complex product and commercialization programs are executed across the organization.

What We Look For in a Candidate

• Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field, or equivalent experience.

• 10+ years of experience in program management, product management, product operations, technology leadership, or related roles.

• Proven experience leading large, complex programs across multiple teams, work streams, and organizations.

• Demonstrated ability to take broad or ambiguous business objectives, establish the program structure, ownership, governance, and measures of success, and drive execution.

• Strong analytical and business skills, with experience using data to prioritize work, measure progress, and support decisions.

• Strong communication and influencing skills, with experience managing risks, dependencies, and…