Senior AI-Powered CSM — Enterprise Accounts & Onboarding
Listed on 2026-10-07
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Business
Customer Success Management -
Customer Service/HelpDesk
Customer Success Management
Granola is seeking a Customer Success Manager to join our growing US CS team in San Francisco. You will own a book of high-value enterprise accounts end-to-end, from onboarding to renewal and expansion, acting as a trusted advisor and driving adoption of our AI-powered note-taking platform.
You will collaborate with Sales, Product, and Leadership to shape CS processes, playbooks, and systems as we scale, with a focus on building scalable onboarding and successful outcomes for customers.
We are seeking a motivated Senior AI-Powered CSM — Enterprise Accounts & Onboarding to join Granola in Santa Fe, NM, United States.
We are looking to fill the Senior AI-Powered CSM — Enterprise Accounts & Onboarding position at Granola in Santa Fe, NM, United States.
The Senior AI-Powered CSM — Enterprise Accounts & Onboarding role at Granola is now open for applications in Santa Fe, NM, United States.
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