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Event Manager / Planner

Director, Customer Experience & Service Ops

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: Sharecare
Full Time position
Listed on 2026-02-27
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner
  • Management
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading digital healthcare company is seeking a Director of Customer Service to lead the strategy and execution of customer service operations. This role ensures an exceptional service experience for both internal and external customers, focusing on call center operations and customer engagement best practices. Candidates should possess a minimum of 10 years in management, strong analytical skills, and excellence in communication.

This position is based in Santa Fe, New Mexico, and requires a proactive leader to drive service effectiveness.
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