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IDR Gateway Support Specialist
Job in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-07-01
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is looking for a Technical Support Analyst to provide intermediate-level customer support for IDR Gateway sign-up, organization setup, and user management. The role involves addressing customer inquiries and ensuring a high-quality service experience.
Qualified candidates must have a high school diploma and at least 3 years in a customer service role. Strong communication and problem-solving skills are essential. The position offers a range of customer support activities across different channels.
A compensation of $22.28/hr is offered for this role along with other benefits unique to ASM Research.
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