Escalations Lead, Customer Service & Help Desk
Job in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-07-06
Listing for:
Sharecare
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sharecare seeks a Customer Service – Escalations team member to manage escalated member concerns, provide Help Desk support, and assist Customer Service Representatives. The role requires a GED or high school diploma, with a minimum of two years of call center or customer service experience.
This position demands excellent communication skills and the ability to work both independently and collaboratively. Sharecare offers opportunities to influence customer satisfaction strategies and support improvements within the team.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×