Customer Experience Leader
Job in
Santa Fe, Santa Fe County, New Mexico, 87501, USA
Listed on 2026-07-31
Listing for:
Sharecare
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Sharecare in Santa Fe, NM seeks an experienced Customer Service Manager to lead a team of representatives and engagement specialists under the Sr Manager. You will coach, develop, and provide daily support while monitoring metrics and quality to ensure top-tier customer care aligned with Sharecare values.
You will partner with cross-functional teams, handle escalations, drive process improvements, and foster a positive, compliant service environment.
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