Receptionist - Bilingual

We're Hiring:
Bilingual Receptionist

Location:

On-site in Santa Fe, NM

Schedule:

Varies Mon–Fri 8:30AM to 7:30PM

Status:
Full-Time (40 hours/week)

Starting Pay: $21.00/hour

Guadalupe Credit Union is seeking a friendly, detail-oriented Bilingual Receptionist to join our team! In this role, you will be the first point of contact for members and visitors, both in person and by phone, creating a welcoming experience while supporting our mission of helping members thrive financially.

GCU offers a comprehensive benefits package to support your overall well-being.

• Greet and assist members and visitors in person and by phone.
• Accurately handle basic financial transactions and member requests.
• Answer questions and provide information about products, services, and branch resources.
• Direct calls and visitors to the appropriate staff or department.

• Previous customer service experience in a call center or financial institution, experience with multi-line phone systems.

Bilingual in Spanish and English is required
, including the ability to understand and speak fluently.

This position involves extended periods of sitting and computer work, regular verbal communication and active listening with members by phone and electronically, and occasional walking, standing, bending, and lifting items up to 15 pounds.

Guadalupe Credit Union is an Equal Opportunity Employer and a Drug-Free workplace (background checks and drug screening conducted).

Guadalupe Credit Union is an Equal Opportunity Employer and a Drug-Free workplace (background checks and drug screening conducted).