Guest Experience Specialist | Front Desk & Service
Job in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-08-11
Listing for:
Residence Inn by Marriott Santa Fe
Full Time
position Listed on 2026-08-11
Job specializations:
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Customer Service/HelpDesk
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Hospitality / Hotel / Catering
Job Description & How to Apply Below
Residence Inn by Marriott Santa Fe seeks a Guest Service Agent to greet, register and service guests in a friendly, brand-aligned manner, using the hotel PMS system to manage reservations, payments and guest requests. The role supports breakfast service during peak times, assists with luggage when staffing allows, and strives to elevate guest satisfaction while adhering to safety standards.
Prior customer service experience and PMS knowledge are preferred.
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