Guest Experience Specialist — Front Desk & Reservations
Job in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-08-15
Listing for:
Plazahotelelpaso
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
HHM Hotels is seeking a Guest Service Agent to greet guests, register them, and provide courteous service in line with hotel standards. The role involves handling reservations, processing payments, and using the PMS system to communicate with guests and staff.
You will assist during peak times and contribute to guest satisfaction. Requirements include a High School diploma or equivalent, customer service experience, and knowledge of PMS systems.
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