Testing Center Technician

Testing Center Technician

Compensation: CS112 Minimum starting pay rate: $18.23 Final offer will be based on relevant experience, education, and other applicable factors.

Compensation Type:
Hourly

Employment Type:

Regular

FLSA:
Non-Exempt

Scheduled Weekly

Hours:

40

Position Summary

The Testing Center Technician oversees reception, intake, test administration, security implementation and record-keeping for students and community members taking exams and tests administered at SFCC Testing Center. Maintains software and workstations. The Testing Center Technician does not supervise staff but does contribute to supervision of student employees.

Instructions to Applicants:
Please add the following documents to your application in the "Resume Drop Box" section of your application. Incomplete applications will not be considered:
Resume

Duties & Responsibilities

• Conducts examinee intake and administers computer-based tests, managing access passwords, printing results, generating reports, ensuring student accommodation requests, and troubleshooting technical problems while maintaining security.
• Serves as a point of contact of staff, faculty, and other institutions to ensure that all exam scheduling requests and testing processes are conducted efficiently for their students.
• Partners with Department staff and faculty to help students navigate their testing requirements and processes.
• Maintains detailed testing records and oversees the secure storage of all test materials at the Testing Center.
• Contributes to supervision and training of student Testing Center employees.
• Assists the testing team to maintain and troubleshoot all software on workstations.
• Solves scheduling and student problems to ensure a smooth experience for test takers.
• Answers telephone and greets visitors to provide accurate general and test-specific information and assistance.

Knowledge Skills, & Abilities

• Skills in test score interpretation and one-to-one communication with students and community members.
• Skill in use and trouble-shooting for current testing software.
• Ability to stay calm when dealing with anxious testers.
• Ability to be efficient and focused in a fast-paced multi-faceted testing environment.
• Ability to manage multiple reception proctoring and clerical responsibilities seamlessly.
• Ability to provide quality customer service.

Minimum Qualifications

• High School Graduation or GED.
• 1 year of job-related experience.

Preferred Qualifications

• Experience with current testing software, such as Pearson Vue and Praxis.
• Bilingual (Spanish/English).

Physical Demands and Working Conditions

• Sitting for extended periods of time.
• Repetitive hand motions and prolonged use of computer.
• May be required to lift up to 20 pounds.
• Work is normally performed in a typical interior/office work environment.

Schedule Designation

• 8:00 a.m.
  
  - 5:00 p.m., Monday through Friday.
• This role will be required to work onsite in Santa Fe, New Mexico.

Best Consideration Date: 07/15/2026

Notice of Background Check and Education Verification:
All offers for employment with Santa Fe Community College (SFCC) are contingent upon a successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards.

Additional Comments to Applicants:
Applications are disqualified in the first level of review if they do not meet all

Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to

Minimum Qualifications ,

Job Summary /Basic Function, and

Preferred Qualifications /Knowledge,

Skills and Abilities

described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC's Hiring Process if information presented in the application material does not clearly address the

Minimum Qualifications ,

Job Summary /Basic Function, and

Preferred Qualifications /Knowledge,

Skills and Abilities

. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may.

EEO Statement:
As an EEO…