Float Client Relationship Consultant - Santa Fe, NM - Bilingual

Float Client Relationship Consultant

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

• Build relationships with customers through face‑to‑face interactions and engaging them when and where they need to receive best counsel.
• Assess and attend to customers’ banking needs, obtain and process customer and account information, educate clients on available deposit and loan products and services, and recommend financial solutions based on each customer’s unique goals and needs.
• Originate and close consumer loans, open accounts, and, when required, open and/or close the branch.
• Travel to defined branch clusters as assigned within the district; mileage and drive time beyond regular commute will be paid.
• Travel a minimum of two hours per week.
• Work a flexible schedule covering six days per week, including traditional branches and in‑store locations.
• Report to the float pool manager at the market level.

• High school diploma or equivalent.
• Typically a minimum of four to five years of job‑related, retail banking experience or a combination of experience and commensurate training.

• Proven ability to build and foster relationships with clients through proactive outreach and follow‑up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Thorough knowledge of all retail products and services.
• Proven customer service and interpersonal skills.
• Experience participating in sales campaigns and promotions.
• Experience with using and demonstrating digital products and self‑service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.
• Demonstrated advanced level of proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively.
• Experience in the financial services industry preferred.
• Bilingual Spanish and English required.

• Act as a role model within the branches they support.
• Understand work schedule, ask questions if anything is unclear.
• Show up each day to the assigned branch on time and prepared for work.
• Ability to handle various security and operational processes and procedures.
• Work under minimal supervision.

This role requires working from a U.S. Bank location for all scheduled work days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. The position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. Applicants will undergo a criminal background and credit check; failure to meet or maintain NMLS registration requirements may result in rescission of the offer or termination of employment.

Pay Range: $21.94 - 26.82 (U.S. dollars). U.S. Bank conducts background checks consistent with applicable local laws and federal guidelines. Certain positions may also be subject to FINRA, Reg Z, Reg G, OFAC, and other regulatory requirements.