Senior Mortgage Loan Processor

Responsibilities

• Maintains proactive communication with loan originators, members, and internal partners to resolve issues and provide updates.
• Manages loan pipeline to meet service level agreements, processing timelines, and closing deadlines.
• Reviews applications to ensure alignment with FNMA, regulatory, and credit union guidelines.
• Communicates with applicants and members to request and clarify required loan documentation.
• Obtains, reviews, and validates borrower documentation (income, assets, credit, collateral) for accuracy and completeness.
• Prepares and submits complete, compliant loan packages to underwriting for approval.
• Submits clean, well-documented files to underwriting and efficiently clears conditions.
• Provides mentorship and workflow support to processors, contributing to team efficiency and process improvements.

• Three years to five years of similar or related experience.
• A high school education or GED.
• Interpersonal
  
  Skills:
  
  Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
• Mortgage Regulations (Intermediate)
• Underwriting Guidelines (Intermediate)
• Microsoft Office Suite (Advanced)
• Time Management (Advanced)
• Organizational Culture (Advanced)