Assistant General Manager

Salary Range: $65,000.00 To $68,000.00 Annually

POSITION:Junior Xperience Manager

REPORTS TO: Xperience Manager

MIN REQUIREMENTS:
High School Degree or Higher, and either 2 years of front office

experience or 2 years of managerial experience

SCHEDULE REQUIREMENTS:
Must work weekends ; 3 days on-shift and 2 days off-shift

The Junior Xperience Manager will collaborate with all departments within the hotel which include front

office, housekeeping and maintenance. This position will be responsible for establishing and maintaining

guest services along with being responsible for various tasks involved in the overall operations of the

hotel. The Junior Xperience Manager will also participate in the Xperience Manager Training Program

and assume the Manager on Duty role in the absence of the Xperience Manager to ensure proper

management of the hotel.

Management of the front office operations, including scheduling of front office personnel

Collaborate with the housekeeping department to ensure its operations in the absence of the

Xperience Manager

Collaborate with the maintenance department to ensure its operations in the absence of the

Xperience Manager

Manage the Business Center and vending

Participate in the interview process of front desk staff and on-boarding of new front office staff,

ie. training on front desk duties and ongoing training support

Participate in the interview process for the housekeeping and maintenance departments

Manage the hotels' social media and guest review responses via Trip Advisor, Google+, Yelp,

Guestfolio

Follow the Xperience Manager Training Program

Expected to work the front desk 3 shifts per week and 2 non-shift weekend days for MOD