Room​/Laundry Attendant

Description

We believe that life ismade of many journeys: inspiration, wonderment, curiosity, or the simple joy ofdiscovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Hotels and Resorts is looking for evening turndown attendants and room attendants to joinour team.

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.

Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guestrooms.

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Clean guest rooms by category priority.
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
• Service assigned guest rooms.
• Check under bed(s), chairs and sofa for debris and remove if present.
• Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.
• Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.
• Dust pictures, frames and mirrors. Remove dust and debris on television, clock radio, remote control and cable box.
• Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
• All other duties as required.

The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the rightto add, remove or alter duties when business need dictates.

Experience:

Minimum one years'experience cleaning hotel guest rooms.

Education:

High school diploma or equivalent education.

General

Skills:

Good verbal and written communication skills, able to work quickly and accurately at all times;

Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly;understand a guest’s service needs; work cohesively with co-workers as part ofa team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical

Skills:

Knowledge ofproper chemical handling procedures; familiarity with cleaning equipment and supplies.

Language:
Required to speakbasic English.

Rosewood Hotel Group,one of the world’s leading hotel companies, encompasses three brands:
Rosewood Hotels & Resorts®, New World Hotels & Resorts® and KHOS™. Its combinedportfolio consists more than 40 hotels in 19 countries. Known for distinctive,refined service in cultures throughout the worlds. We want to be progressive inour service yet remain timeless. Whether you work with us to stay with us,Rosewood Hotel Group creates enduring relationships in engaging environments.

The group’s foundation is its commitment to "Relationship Hospitality" - a belief that truehospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities inwhich its hotels operate. By doing so, Rosewood Hotel Group strives to becomethe industry leader in delivering the true meaning of hospitality.

• Medical, dental, vision and retirement benefits
• Paid holidays
• We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.

Job Type: Full-time

Pay:
From $18.00 perhour

Expected hours: 30 - 40per week

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

• Day shift
• Evening shift

• High school or equivalent (Preferred)

• Housekeeping: 1 year (Required)

• English (Required)

• Santa Fe, NM 87501:
  Relocate before starting work (Required)

In person