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HelpDesk/Support IT Support Technical Support

DoD Secret IT Help Desk - Tier 1 Specialist

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: SMS Data Products Group, Inc.
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading IT service provider is seeking a Tier 1 service desk technician in New Mexico. This position involves answering customer calls, logging tickets, and providing technical support utilizing diverse IT skills. The ideal candidate will have at least a High School Diploma and an IAT-II certification. Strong customer service, communication skills, and a readiness to adapt in dynamic environments are essential.

Join a well-established company focused on IT solutions and customer satisfaction.
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