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Problem Manager: ITIL RCA Lead Stable IT Infra

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 94100 - 132500 USD Yearly USD 94100.00 132500.00 YEAR
Job Description & How to Apply Below
Position: Problem Manager: ITIL RCA Lead for Stable IT Infra
A leading technology consulting firm is seeking a Problem Manager to oversee the lifecycle of problem management within IT. Key responsibilities include conducting root cause analysis, prioritizing issues based on urgency, and collaborating with IT teams. The ideal candidate has over 4 years of experience, a solid understanding of ITIL frameworks, and proficiency with problem management tools. This role is crucial to ensuring system stability and performance, offering a salary range between $94,100 and $132,500.
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