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HelpDesk/Support Technical Support

Service Desk Specialist – IT Support & Customer Care

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-03-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading tech support company in Santa Fe, New Mexico seeks a motivated service desk associate. The position demands exceptional customer service and technical skills to support client needs. Key responsibilities include logging issues, tracking incidents, and ensuring timely resolutions in accordance with service level agreements. Candidates should possess a Bachelor's degree in IT or a related field, with 1-3 years of experience in service desk environments.

Excellent communication and problem-solving abilities are a must for this role.
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