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Technical Support

Customer Journey Architect & CS Toolkits Lead

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-05-27
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Verint Systems, Inc. is seeking a CS Journey & Programs Specialist in Santa Fe, New Mexico, who will be responsible for designing the customer journey framework and developing resources for Customer Success Managers. The role involves mapping customer journeys, creating multimedia tools, and working closely with cross-functional teams to enhance customer engagement. Candidates should have a Bachelor’s degree and over five years of relevant experience in a B2B SaaS environment, alongside strong communication and multimedia skills.
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