Business Intelligence Senior Analyst

Job Overview

We are looking for a versatile Development Analyst with strong technical expertise across multiple domains, comfortable working within Agile methodologies. This role requires a professional adept at blending data engineering, dashboard development, and cutting‑edge areas like AI and Cloud technologies.

• Develop data pipelines in DBT using SQL.
• Create and maintain dashboards in Streamlit, Tableau, and Looker.
• Define new metrics and establish the corresponding methodologies.
• Maintain and update the technology stack, including AI implementation.

• SQL: 3+ years experience
• Databases: 3+ years experience
• Building Dashboards: 3+ years experience
• Python: 2+ years experience
• Data Engineering: 1+ year experience
• AI usage:
  Desirable

• Streamlit
• Cloud Platforms
• Machine Learning / Artificial Intelligence (AI)
• Data Visualization Tools (e.g., Tableau, Looker)
• General Software Development experience
• DBT

Must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico). Hybrid:
Must attend the local office for part of the week. The in‑office schedule will be determined by the hiring manager.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre‑employment testing, or otherwise participate in the employee selection process, please send an e‑mail to  with your specific accommodation request.