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Junior IT Escalation & Incident Coordinator
Job in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-06-19
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Junior Escalation Manager to support the handling of escalated IT incidents. This role involves monitoring critical system issues, validating their priority, and ensuring timely communications. The ideal candidate will hold a bachelor's degree in a relevant field, have up to 3 years of experience, and possess a current security clearance.
The role emphasizes problem-solving and communication skills, working in a regulated federal environment. Compensation ranges from $70k to $97,400 based on various factors.
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