Service Desk Lead: Elevate IT Support & Team Excellence
Job in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-06-28
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Customer Service Lead to oversee service desk operations and ensure high-quality support. In this role, you will lead a team of support specialists, act as a key escalation point, and drive continuous service improvement.
The ideal candidate will have extensive experience in IT support, leadership skills, and a strong knowledge of service desk tools. The position includes a compensation range of $67,900 to $180,000, dependent on several factors.
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