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Service Desk Lead — Healthcare IT & Epic

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: OrthoCarolina
Full Time position
Listed on 2026-07-04
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Lead — Healthcare IT & Epic Support

Ortho Carolina is looking for a dedicated Service Desk Specialist II to manage the daily operations of the Service Desk team. You will coordinate activities, ensure efficient incident resolution, and provide coaching to team members, striving for excellence in customer service.

An associate degree in IT and relevant experience, particularly with Epic applications, are required. The position offers benefits such as paid holidays, wellness programs, and tuition reimbursement.

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