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Senior Enterprise IT Support Specialist
Job in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-07-07
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Senior Customer Service Representative to provide advanced technical support for federal IT services. This role involves troubleshooting incidents, maintaining ticket quality, and creating user documentation.
The ideal candidate will have an associate’s degree in IT and 5–8 years of experience supporting end-users in a service desk environment. Strong analytical and communication skills are essential, alongside the ability to work in a highly regulated setting.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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