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Technical Architect: Zendesk Solutions Lead; Hybrid MX

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: Zendesk, S. De R.L. DE CV (Mexico)
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 39900 - 68400 USD Yearly USD 39900.00 68400.00 YEAR
Job Description & How to Apply Below
Position: Technical Architect: Zendesk Solutions Lead (Hybrid MX)

Zendesk in Mexico City is seeking a Technical Architect to understand, detail, and implement customer requirements for Zendesk integrations and workflows. You will collaborate with customer SMEs to craft Zendesk instances and lead technical discussions across diverse teams, ensuring solutions align with business problems.

You will engage with stakeholders, design POCs, and present technical solutions while feeding feedback to product teams.

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