Manager, IT Business Analytics; DFA​/FCD

Job Title Manager, IT Business Analytics (DFA/FCD #2563)

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Description:

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE. This POSITION REQUIRES FULL-TIME, ON-SITE PRESENCE IN SANTA FE. The Department of Finance and Administration (DFA) SHARE Bureau manages one of New Mexico's largest and most critical enterprise technology environments, supporting the financial and human resource operations of executive branch agencies across state government.

Through the statewide SHARE Enterprise Resource Planning (ERP) system, the bureau delivers modern technology solutions, business process innovation, system administration, and customer support that help ensure billions of dollars in public funds are managed accurately, securely, and efficiently. The SHARE team is recognized as a collaborative, forward-thinking organization committed to continuous improvement, modernization, and exceptional customer service. Employees have the opportunity to work on large-scale enterprise projects, lead statewide initiatives, and partner with financial and technology professionals across New Mexico to improve government services for citizens.

This position exists to provide strategic leadership for the financial business operations of the State of New Mexico's SHARE Enterprise Resource Planning (ERP) system. The Manager, IT Business Analytics leads the functional Financials (FIN) team responsible for supporting, enhancing, and modernizing the statewide People Soft Financials environment used by executive branch agencies. This position partners with business leaders, technology teams, and executive stakeholders to improve financial business processes, implement innovative technology solutions, and ensure the reliability, security, and continuous improvement of one of the state's most critical enterprise systems.

Through leadership, collaboration, and strategic planning, this position plays a key role in advancing the State's financial technology infrastructure and delivering exceptional service to agencies statewide.

This position provides leadership for the SHARE Financials functional team by guiding daily operations, establishing priorities, and fostering a collaborative, customer‑focused environment. The Manager works closely with executive agencies, finance professionals, technical teams, vendors, and project managers to understand business needs, analyze complex financial processes, and deliver innovative technology solutions that improve statewide operations. Responsibilities include overseeing system configuration, testing, production support, upgrades, and new functionality across the People Soft Financials suite while ensuring the integrity, reliability, and security of critical financial data.

The position also leads strategic projects, mentors a team of business analysts, develops business process improvements, and partners across functional areas, including Human Capital Management (HCM), Enterprise Learning Management (ELM), Security, and Infrastructure, to successfully deliver enterprise initiatives. Through strong leadership, communication, and continuous process improvement, this position helps shape the future of New Mexico's statewide ERP environment and ensures agencies receive exceptional support in carrying out their financial operations.

The work performed by this position supports executive branch state agencies that utilize the SHARE People Soft Financials (FIN) system. The position partners with agency finance and program staff to ensure business processes, system functionality, reporting, and financial operations are effectively supported and aligned with statewide business requirements.

The ideal candidate is an experienced and collaborative leader who excels at building high‑performing teams and fostering strong partnerships with business and technology stakeholders. They possess exceptional analytical, problem‑solving, and communication skills and are comfortable translating complex business…