IT Infrastructure Manager

Posting Date 08/14/26 Final date to receive applications 08/25/26 Pay Range Budgeted Salary Range: $104,000 - $127,000 Annually Full Range: $104,000 - $150,000 Annually Anticipated Hiring Range: $104,000 - $127,000 annually Full Pay Range: $104,000 - $150,000 annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.

Job Type Unclassified Department Recorder

The IT Infrastructure Manager is responsible for the leadership, administration, and continuous improvement of the Recorder's Office enterprise infrastructure and technical support operations. This position oversees the Systems Administration and Help Desk teams and is responsible for the design, implementation, maintenance, security, and support of the County's server infrastructure, storage systems, virtualization platforms, Kubernetes environment, backup and disaster recovery solutions, network-connected systems, and end-user computing devices.

The IT Infrastructure Manager ensures the availability, reliability, performance, and security of technology systems that support the Recorder's statutory responsibilities, including critical election infrastructure. This position plans and coordinates infrastructure projects, system upgrades, technology refreshes, and equipment lifecycle management, working closely with the Application Development team to ensure that infrastructure platforms effectively support enterprise applications and software deployments. The Infrastructure Manager develops operational standards, monitors service delivery and performance metrics, leads disaster recovery and business continuity initiatives, evaluates emerging technologies, and provides technical leadership to ensure secure, resilient, and scalable technology services.

This position is responsible for supervising staff, coordinating projects, managing vendors, planning budgets, and maintaining compliance with County, State, and Federal policies, standards, and regulations.

The Maricopa County Recorder’s Office (MCRO) is responsible for maintaining the Maricopa County voter registration records and for administering over elections in partnership with the Maricopa County Board of Supervisors. The MCRO also maintains the permanent public record of over 50 million documents dating back to 1871, including deeds, plat maps, and a variety of other important documents. Our office serves over 2.5 million registered voters as well as 4.4 million residents across Maricopa County.

The MCRO offers a friendly, welcoming, and collaborative environment with opportunities to grow and develop new skills.

• Proud To Offer Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% contribution rate per paycheck that includes a 100% employer match on Day 1

We Require Four (4) years of related experience, with at least two (2) years of experience as a supervisor/lead. Bachelor’s degree in Computer Science, Information Technology, or a closely related field. Other combinations of education and experience may be considered in substitution for the minimum qualifications.

• Must successfully complete the next scheduled Secretary of State Election Officer Certification
• Must be eligible to vote in Arizona
• Must pass applicable background screening

We Also Value Eight years (8) managing an enterprise networks. Experience with:

• Multi-Factor Authentication (MFA)
• Windows Server administration and Active Directory
• Ubuntu Linux administration
• VMware ESXi and vCenter administration
• Container platforms, including Docker and Kubernetes
• Hybrid Cloud Microsoft Azure administration
• Computer hardware, peripherals, and endpoint devices
• Enterprise networking, including switching, routing, TCP/IP, DNS, DHCP, VPNs, and network troubleshooting
• Excellent communication skills (verbal and written)

• Monitors and coordinates the Service Desk queue; prioritizes, assigns, tracks, and follows up on incidents and service requests to support timely resolution and established service expectations
• Serves as the senior escalation point for complex endpoint, software, access, connectivity, peripheral, kiosk, mobile-device, and end‑user technology issues
• Installs, configures, deploys, maintains, troubleshoots, refreshes, and replaces computers, laptops, mobile devices, printers, scanners, audiovisual equipment,…