IT Network Administrator; PED

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Job Requirements & Classification

Description:

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

All positions at the NM Public Education Department are based in Santa Fe.

MISSION: EQUITY, EXCELLENCE AND RELEVANCE
- The New Mexico Public Education Department partners with educators, communities, and families to ensure that ALL students are healthy, secure in their identity, and holistically prepared for college, career, and life.

VISION: ROOTED IN OUR STRENGTHS
- Students in New Mexico are engaged in a culturally and linguistically responsive educational system that meets the social, emotional, and academic needs of ALL students.

Information Technology:

Vision:
Connecting New Mexico with accurate and actionable education data.

Mission:
Create and improve systems, rules, and processes that provide broader access to better information necessary to support PED achieve its mission and goals.

This position will be responsible for prioritizing limited technical resources to address complex high-profile situations and competing / conflicting advanced technical issues. Makes significant, autonomous decisions that impact a wide range of multiplatform integrated systems under broad supervisory guidelines. Operates within broad strategic guidelines. Decisions have a significant enterprise-wide operational impact that can span multiple agencies and may be difficult or impossible to reverse (i.e., mistakes would create extensive damage and require significant rebuilding and restoration.)

Many decisions rendered in unique, unplanned, and unpredictable circumstances with a significant, complex engineering, planning, and integration at the cutting edge of new technology. Involves comprehensive, highly specialized technical research, policy interpretation, and discerning the intent of high-level regulatory guidance.

• Provide day-to-day on site administrative support for software users in a variety of work environments.
• Maintain network hardware and software, analyze problems, and monitor the network to ensure its availability to system users.
• Gather data to identify customer needs and then use that information to identify, interpret, and evaluate system and network requirements.
• Ensures the design of the organization's computer site allows all components, including computers, network, and software, to fit together and work properly.

Technical support for all NM Public Education Department computer users.

• Proficient on Windows Operating Systems including Windows 10, Windows 11, Windows Server 2012, 2012, 2016, 2019 and 2025.
• Proficient on Cisco switches, configuration and Maintenance.
• Proficient on Cisco ASA Firewall Configuration and Maintenance.
• Experience on F5 Load Balancer.

Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering, or similar technical degree and two (2) years of experience in network administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.

Must possess and maintain a valid New Mexico's Driver's License.

Work is usually performed in an office setting, with extensive exposure to Visual/Video Display Terminal (VDT), personal computer, electronics, circuit boards, processors, chips and telephone usage.

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.