Service Technician

Overview

Service Technician role at Plunkett’s Pest Control. Plunkett’s Pest Control – Earning your trust since 1915. At Plunkett’s, our technicians are more than pest control experts – they’re problem solvers, trusted partners, and growth drivers. As a Service Technician, you’ll manage a set territory, deliver Best in Class service, and grow your route by building strong client relationships and closing sales opportunities.

• Serve commercial and residential clients with professional, effective pest control solutions.
• Build strong client relationships and deliver unmatched customer service.
• Identify and pursue new sales opportunities.
• Work independently with the full support of a strong, committed team.

• A drive to help people and grow your career.
• Confidence in customer conversations and a knack for building trust.
• Reliability, integrity, and a safety-first mindset.
• Ability to work independently, solve problems, and adapt quickly.

• Competitive pay + sales incentives – your success earns you more!
• Receive a company vehicle
• Comprehensive training and licensing support.
• Career growth opportunities in a stable, family-owned business.
• Full benefits package including PTO, medical insurance, and a 401(k)-retirement plan.
• A supportive culture rooted in teamwork, trust, and excellence.
• Flexible schedule.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements below reflect the knowledge, skill, and ability needed; all rooted in Plunkett’s Core Four values and our commitment to sales growth.

• High school diploma or equivalent.
• Ability to read, speak, and understand English.
• Ability to maintain a high level of confidentiality and integrity – “Own It.”
• Confidence and skill in having sales conversations and presenting solutions to prospective and existing clients – “Grow to Control Our Destiny.”
• The ability to work extended hours and some weekends.
• Must have a valid driver’s license and acceptable driving record.
• The ability to pass state licensing exams.
• Must be 18 years of age or older.
• Ability to meet performance expectations, including service protocols, monthly sales goals, and documentation standards.
• Favorable drug test and acceptable background records are required.

• Experience working with minimal supervision; able to solve problems and keep detailed records (Shape Our Legacy).
• Six months of experience in route management, route sales, customer service, sales, or account management.
• Experience using computer-based and mobile applications to perform work duties.

• Communicates through telephone conversations, face-to-face interactions, texts, and email.
• Lift/push/pull 25lbs-50lbs regularly, some routes may occasionally require lifting/pushing/pulling up to 100lbs.
• Extensive bending, kneeling, stooping, crouching, crawling, reaching overhead, climbing a ladder, working in confined spaces, walking for long periods, and sitting for long periods.
• Ability to utilize application equipment (spray guns and bottles, hoses, etc.), inspection equipment, and small hand tools.
• Tolerate a variety of environmental conditions, indoors and outdoors during seasonal weather, damp locations, and dusty locations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.