General Manager

Overview

HOAMCO Culture:
At HOAMCO, our team members are passionate about their work, bringing enthusiasm and dedication to every task. They excel independently and understand the importance of teamwork. We are committed to building people and communities by fostering open, honest relationships through transparent communication. Our dedication to exceptional customer service ensures we positively impact everyone we interact with.

General Manager – HOAMCO (Santa Fe, NM)

• Under general supervision of the Executive Vice President and/or Regional Director, oversee the overall operations and maintenance of physical property of the Association, budget creation and oversight, project management, and asset preservation.
• Provide guidance and direction to the Board, oversight for all aspects of legal, financial, and governance of the Association at the direction of the Board, and support the community’s values, vision, and philosophies.
• Act as a crucial liaison between HOAMCO and the Association, facilitating effective communication and coordination.

The General Manager supervises all on-site staff, facilities, and all facets of on-site maintenance.

• CMCA certified or higher management designation is REQUIRED.
• At least 3 years of HOA management experience in the role of a dedicated General Manager, Community Director, or Association Manager is REQUIRED.

• Community Leadership:
  Serve in a key community leadership role aimed at building and maintaining connections and opportunities that foster a true sense of community. Provide advisory support to the board for long-term planning, goal-setting, and policy making guidance.
• Effective Communication and Relationship Management:
  Communicate proactively and transparently while building relationships with board members, residents, and staff. Facilitate regular meetings with the Developer, board members, residents, and volunteers to ensure open lines of communication.
• Daily Operations and Asset Management:
  Oversee the daily operations, management, and maintenance of community assets. Maintain Association’s annual management calendar. Manage on-site personnel including hiring, training, development, supervision, and performance evaluations; ensure adherence to guidelines, policies, and procedures.
• Recordkeeping and Governance:
  Maintain residential files and records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and all other relevant records. Facilitate and attend all Association Board and Committee meetings; participate in community meetings and events.
• Reporting and Planning:
  Ensure timely preparation of weekly, monthly, quarterly, and annual reports; maintain priority action list; coordinate long-term and strategic planning sessions for the Board; leverage resources to meet board directives and community goals.
• Vendor and Contract Management:
  Oversee service contractors, negotiate contracts and bids, ensure procedures for vendors, contractors, service requests, and maintenance logs are followed; inspect assets and recommend repairs or replacements.
• Compliance and
  
  Risk Management:
  
  Maintain standards per laws, CC&Rs, and design guidelines; facilitate architectural review and CC&R compliance; ensure insurance and liability policies meet requirements; implement risk management programs.
• Budgeting and Financial Oversight:
  Assist the Board in preparing annual budgets; administer operating and reserve budgets; review monthly financials and budget variances; evaluate cost-saving opportunities; review contractual services; approve invoices as required by the Board.
• Communication and Administration:
  Ensure notices are accurate and timely; process correspondence; prepare Board packets, agendas, and management reports; develop community newsletter and maintain the Association website; perform other duties as assigned.

HOAMCO Employees Excel At: consistently projecting a positive image, prioritizing tasks in a fast-paced environment, teamwork, interpersonal skills, exceptional customer service, and integrity.

Apply today and be a part of our growing team.

Why Join HOAMCO? Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across six states—and we’re still growing.