Operations Manager

What We Can Achieve Together:

The Operations Manager will provide overall direction and oversight for all operations functions in the New Mexico Business Unit, including Facilities, Office Management, Fleet, Safety, and Onboarding.

They will promote operational excellence and work towards meeting the strategic priorities of the New Mexico Business Unit by developing and coordinating tactics for approved plans and completing and/or overseeing day-to-day tasks. They will collaborate with team members to ensure that operational functions and services are delivered effectively.

We're Looking For You:

Are you looking for work you can believe in? At TNC we strive to embody a philosophy of Work that You Can Believe in where you can feel like you are making a difference every day. We’re looking for someone who thrives in a work environment with a wide variety of work responsibilities and enjoys organizing people and tasks, improving processes and problem-solving.

They will have experience leading or working with diverse teams and building a positive team culture.

The Operations Manager must become familiar with the systems and resources utilized by the team and apply knowledge to managing support and designing communications related to the team functions. They will develop documentation, modify processes, and participate in the enhancement of systems and tools used by the team, with a focus on harmonizing systems and processes and implementing best practices from across TNC.

They will manage diverse tasks, analyze situations, evaluate alternatives, project outcomes, and implement solutions to improve effectiveness.

Office Operations & Facilities Management Coordinate routine facility needs in Santa Fe and other satellite offices, including maintenance requests, HVAC issues, lighting replacement, and vendor service calls

Manage incoming and outgoing mail, package distribution, and post office deliveries

Maintain office inventory and supplies

Coordinate catering and food orders for meetings, events, and staff gatherings

Lead statewide safety efforts and support Youth Safety compliance as necessary

Organizational Support & Event Coordination Advise and coordinate logistics for organizational events, including staff retreats, board retreats, holiday celebrations, and other internal gatherings

Assist with preparation and logistics for donor field trips and special events

Provide administrative support for trustee engagement activities, including meeting setup and materials preparation. Work closely with NM Trustee Liaison Print and mail correspondence and organizational materials and assist with travel planning and scheduling for State Director.

Serve as point of contact for TNC’s Information Systems updates and management

Fleet & Asset Management Oversee organizational vehicle administration, including registration renewals, insurance documentation, maintenance scheduling, and parking permit management

Track and maintain organizational inventories, including promotional materials and branded merchandise

The Operations Manager will work in close cooperation with any or all of the following:
Conservancy staff, donors, trustees, volunteers, vendors, public agencies, and legal and accounting professionals. They will interface with business unit leadership to report on activities and ensure that operations services are meeting business needs. They will serve as a liaison to central teams (IT, HR, recruiting and others).RESPONSIBILITIES & SCOPEAct independently within broad program goals to prioritize tasks in the absence of specific instructions and exercise independent judgment to identify and solve problems

Demonstrate sensitivity in handling confidential information

Ensure compliance with Conservancy policies and…